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Our Culture

Payel’s culture encompasses the efforts and actions that the company, our leaders and our teammates take to create an environment where our people are proud and work together proactively as teams. We are committed to building a company that is second to none, that is based on professional behavior, a common belief system and shared values.

Our culture enabled us to build a best-in-class Technology Integration Company focused on complex IP-centric Solutions for all of our business units, and to provide our Customers and Channel Partners with a unique choice of having one company support all of their Critical Infrastructure and Technology needs.

At Payel Technologies, we recognize our responsibility to ensure we deliver world class customer service and quality on every opportunity to perform. Our job is to support our customers, before, during and after the engagement. Our goal is to build loyalty by providing the best technical solutions and professional services to address our customer’s needs, and to provide a positive working environment, that allows our customer, our company and our employees to succeed.

Our Mission

The mission of Payel Technologies and our teammates is to ensure a World Class Customer Experience and World Class Service. Our job is to Support Our Customer before, during and after the project. Our goal is to provide the best technical solutions and services to address our customer’s needs, and to provide a positive working environment that allows our Customer, our Company and our Employees to Succeed.

How We Support Our Mission

Our Payel Culture is our competitive advantage. Living Our Culture is sharing a common belief system, one where we are driven by principles we all share, believe in and promote. It is our Pledge of 100% Customer Satisfaction, and Delivering World Class Customer Service and Quality.

Customer First
Our mission is to be the trusted partner. We measure Our success by Our Customer’s Success’, and always strive to deliver more than expected and to build a customer for life.

Be the Best You Can Be
We recognize that our People are our Product, and we are committed to continuous improvement and self-investment. Our mission is to exceed expectations and to deliver solutions and services second to none.

Professionalism
We recognize that we only win when our Customer wins, and that every interaction with our Customer is an opportunity to win.  We deliver our mission guided by our Culture and our Values, with honesty and transparency and the highest level of professionalism.

Proactive Teamwork
We recognize that when all of us work together as a united team, We are an unstoppable force.  Our commitment to our One Payel Culture is the foundation for Success and the fabric that binds us.

Pride in Our Company & Services
We get great satisfaction from delivering on our commitment to providing 100% Customer Satisfaction and World-Class Customer Service and Quality on every opportunity to perform.

Make Giving a Reality
Sharing our good fortune is a fundamental value of our people.  Working with and within our communities, we share our time, talents and treasure to help our neighbors.  We recognize our obligation to give back, and do so willingly and with enthusiasm.

We Believe…

  • In an execution culture
  • That customers are the lifeblood of the company
  • That we exist to serve our customers, both internal and external
  • In results, not excuses
  • In ownership
  • That the right attitude is the difference between success and failure
  • That communication is key to success